Frequently Asked Questions (FAQs)
Do you offer Cash on Delivery (COD)?
No, we do not offer COD. All orders must be prepaid.
Can I return or exchange a product?
We do not offer returns or exchanges due to the hygienic nature of our products. Returns are only accepted in case of damaged or defective items, and only if an unboxing video is provided.
What should I do if I receive a damaged product?
Please email us at help@kuddlecomfy.com with a full unboxing video starting from the sealed package, and we will assist you further.
How long does shipping take?
Typically, 3–5 business days for metro cities and 5–7 business days for other locations.
Do you ship across India?
Yes, we deliver pan-India via trusted delivery partners.
How can I track my order?
Once shipped, you’ll receive a tracking link on your registered email or phone number.
Can I cancel my order?
Order cancellations are only accepted within 6 hours of placing the order. Please contact us immediately if you wish to cancel.